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Process and Quality

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Engagement » 

Process and Quality

Process Management

Metanest’s Process Methodology is architectured towards streamlining organizational processes and accelerating productivity with prime aim to deliver project with minimum time to market.

Configuration Management

To maintain the integrity and reliability of the work process, we at Metanest technologies, follow the configuration management procedure starting from project kickoff to project closure. Throughout the entire process, we follow a systematic procedure that includes identification of product configuration, base-lining and systematic control for indentifying configuration items for the purpose of maintaining project integrity and traceability throughout the project’s life cycle.

Decision Analysis and Resolution

To manage Decision Analysis and Resolution (DAR) process we use template based system. DAR is a structured-decision making process to analyze possible decisions that evaluates and identifies alternatives against established criteria. Here we follow the process that applies for both technical and non-technical areas.

Organization Process Focus

Organization Process Focus involves developing and maintaining an understanding of the software processes to assess, develop, maintain, and improve these processes. This process provides long-term commitments and resources to coordinate the development and maintenance of the software processes across current and future software projects via a group such as software engineering process group. This group is responsible for the organization’s software process activities. It is specifically responsible for the development and maintenance of the organization’s standard software process and related process assets (as described in the Organization Process Definition process area), and it coordinates the process activities with the software projects.

During this stage of the method we aim at planning and implementing organizational process improvement based on understanding of current strength and weaknesses of the organization’s process.

Organizational Training

Our Organizational Training process includes training to support the objectives of our strategic business and to meet the needs of tactical training. In this stage we follow an effective training process along with assessment of needs, planning, instructional design, and appropriate training media (e.g., workbooks, computer software), as well as a repository of training process data.

Process and Product Quality Assurance

The Process and Product Quality Assurance is intended to determine systematically and independently whether quality activities and related results comply with planned arrangements or whether these arrangements are suitable to achieve these objectives.

Product Integration Process

During Product Integration process, we adopt a holistic view and consider the projects in totality and identify product components to understand internal and external interfaces of all product components. Then we identify best integration sequence, ensuring interface compatibility, assembling the product components and deliver the product / project as a package.

Risk Management

In Risk Management process we pursue proper practices, procedures, and guidelines for the successful project development. To develop and execute a Software Risk Management Plan we identify risks as early as possible and follow the ways on revising the development strategy to lessen those risks.

Verification and Validation

We go through Verification and Validation for ensuring that selected work products can meet their specific requirements. This process contains requirements specification documents , functional specifications, architecture and design models, and test cases etc. And our Validation process is performed in the operational environment or simulated operational environment.

Quality Assurance and Testing

Metanest quality control and quality assurance team will monitor the quality of work. A joint quality plan can be developed if the Client wants to incorporate any internal quality specifications.

Our QMS is a collection of processes aimed at aligning project requirements with our customers’ required quality objectives, which, in turn, build our competencies to deliver solutions faster and on time. Our QMS framework is a blend of business-centric ‘processes’ and ‘automation’ mechanisms. We refer to it as a framework because these mechanisms are flexible and scalable and can be customized to meet the requirements of different projects. For each activity in the development life cycle that contributes to the final product, several ensuing QA reviews, verification and validation rounds ensure that customer requirements are met to satisfaction.

All process documentation is covered by our own ’4Ps’ structure — Process, Policy, Procedure and Principles — to scope for tailoring our organizational processes according to the needs of a particular project.

  • Policy: A policy rolled out by management. It defines the broad scope and outline of the process.
  • Process: A flowchart describing the actions that are performed as part of a particular process.
  • Procedure: A list of step-by-step instructions that specify the correct method for performing an activity.
  • Principles: The guidelines and additional information needed to effectively and correctly apply a procedure. (Includes formats, templates, checklists and standards).

We believe that our process focus should not stop at awareness and conformance but should also entail continuous improvement. Therefore, we follow a model of process definition (according to the 4Ps explained earlier), followed by process control and accurate and timely analysis of issues utilizing automated process management tools such as the Quality Process Tracker. Root-cause analysis is also performed on all issues uncovered in QA, followed by a management review to decide the best course of action and controlled implementation of recommended actions.

We have also realized that customer service is the key to successful development. Our structure allows for full-fledged resources committed to client servicing before, during and after the project delivery. A one-point contact, for each project literally functions as our ‘customer’s voice’ on the operations floor and ensures that the client is kept updated with the current situation and any issues are immediately resolved.

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